CITIZEN'S CHARTER

OUR TIME FRAME

We shall strive to dispose off the applications and to furnish replies in a stipulated time frame.

From the date of admission of planning permission application in the SBC counter or in the case of an application forwarded by Local Body from the date of remittance of scrutiny fee, the following will be the time limits.

I	Return for remedying the defects	21 working days
II	From the date of receipt of applications in complete shape, the time limit for communicating the firm decision are as follows:
	Ordinary Buildings *	45 working days
	Special Buildings	45 working days
	Industrial & Institutional Buildings	45 working days
	Layout	45 working days
	Multi-storeyed Buildings – to make recommendation to Government.	75 working days
	Reply for compliant / grievance petitions	30 working days
	Clarification and land use zoning and information on DCR parameters	10 working days
	Issuance of No Due Certificate and NOC	10 working days
	Handing over the site / Housing units	30 working days
	Execution of Sale Deed	20 working days
	Issue of Allotment orders	30 working days
	Details about arrears, etc. pertaining to cost recovery schedule	10 working days

* Powers have been delegated to all local bodies in CMA to process and dispose all PP Applications on ordinary buildings vide proc. No. RT/6398/09 dated 23-06-2009.